Triumph-Adler DC 2118 Specifications download pdf (Page 77)

Troubleshooting

7-2

A moire pattern (the

phenomenon where the

dots do not appear to be

lined up properly but seem

to be grouped together in

patterns) appears on the

copies.

Is the original a printed photograph? Set the image quality mode to Photo.3-1

The copies are not clear. Did you select an image quality mode

properly according to the type of the

original?

Select an appropriate image quality

mode.

3-1

The copies are dirty. Is the platen or the original cover dirty? Clean the platen and/or the original

cover.

6-2

The copy image is skewed. Were the originals set correctly? When using the platen, set the original

securely along the original size indicator

plates.

3-1

When using the optional document

processor, adjust the original insert

guides securely before setting the

originals.

2-11

Was the paper set correctly? Check the width guide plate position in

the cassette.

2-1

Paper jams occur often. Is the paper loaded properly in the

cassette?

Load the paper properly. 2-1

Depending upon the type and storage

condition of the paper, finished copies

may curl tightly, resulting in a paper

jam. Remove the paper from the

cassette, turn it over, and set it in the

cassette again.

—

Is the paper curled, folded over or

wrinkled?

Replace the paper with new paper. 2-1

Is there any jammed paper or loose

scraps of paper remaining inside the

machine?

Carry out the appropriate procedure to

remove the paper.

7-8

Does the size of the paper set in the

multi-purpose tray match the registered

size?

Make sure the size of the paper set in

the multi-purpose tray matches the

registered size.

2-4

Black lines appear on

copies when copying from

the optional document

processor.

Is the slit glass dirty? Clean the slit glass. 6-2

It is also possible to use the black line

correction function to make any black

lines on the copies less apparent.

Wrinkling occurs in copies. Is the separation needle dirty? Clean the separation needle. 6-2

Black or white vertical lines

appear on copies.

Is the electrical charge section dirty? Open the front cover and use the

charger cleaner rod to clean the

electrical charge section.

6-7

White spots appear on

copies.

Is the transfer roller dirty? Clean the transfer roller with the

cleaning brush.

6-3

Symptom Items to check Corrective procedure Reference

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Triumph-Adler DC 2118 Specifications Page 77

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